Cancellation & Refund

Return and Refund Policy

At Nyra Clothing, we prioritize quality and customer satisfaction. Please review our return and refund policies below:

1. Return/Replacement Eligibility:

   • Returns/replacements are accepted only for damaged, defective, or incorrect items.
   • To be eligible, the item must be in its original packaging, and complaints must be reported within 24 hours of delivery.
   • A 360° unedited parcel-opening video showing the address details and defect is mandatory for processing returns.

2. Conditions Not Eligible for Return:

   • Minor manufacturing defects like loose threads.
   • Slight color variations due to photographic effects.
   • Issues not meeting the above conditions will not qualify for a return or replacement.

3. Free Replacement:

   • Replacements are provided within 7 days for damaged or incorrect items.

4. Return Process:

   • Customers must ship the product back to our address, as we do not offer return pick-up.

5. Sarees:

   • Defects such as tears, incorrect length, or missing blouse pieces are eligible for returns.
   • Knots, slubs, minor gaps, dye bleeding, or color mismatch are not considered defects.

6. Refunds:

   • No Refund, Only Exchange

For any queries or to initiate a return, contact us at  [email protected]  or call/WhatsApp +91 9663644853. Items sent without prior return approval will not be accepted.

Note: Returns for international orders must be shipped at the buyer’s cost, including customs charges.